Pool Health Centre

We are open Monday to Friday from 8.30am to 6.30pm and within that time frame we aim to ensure that an appointment will be available with a primary care professional within 12 hours and a GP within 48 hours. We aim to ensure that an appointment will be available with a primary care professional within 12 hours and a GP within 48 hours. It should therefore be unnecessary for patients to request a non-routine appointment in all but exceptional circumstances. We are however almost always able to ensure that urgent cases can be seen the same day by the Nurse Practitioner or the Duty Doctor at the surgery. Such emergency surgeries will have shorter appointment times and may be subject to disruption. Please book for a routine surgery if your problem can wait.

Practice Profile
We are a six partner PMS Practice in Pool, Redruth, Cornwall with a list size of 10,400 in privately owned purpose built premises with on site pharmacy and new community staff unit. We are positive, friendly and innovative with educational interests. We pride ourselves on our friendly and supportive team and the quality of care that we offer our patients as reflected in a full tally of 1050 QOF points in 2005/06.

IT: iSoft Synergy, DocMan Workflow software, Front Desk Appointments, Contract Manager QOF Monitoring, INRStar anticoagulation, Choose and Book, Sage accounting and payroll.

Meetings: Regular business, clinical and significant event meetings internally plus involvement with various external groupings.

Training: Both postgraduate and undergraduate in association with SW Deanery and the Peninsular Medical School.

Commissioning: The Practice plays a leading role in practice based commissioning as a founder member of the West Cornwall Commissioning Group.